Shuvowinbd's Privacy Policy — Your Data Is Our Responsibility

Shuvowinbd (referred to hereinafter as "we", "us", or "the Platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our members. This Privacy Policy explains how Shuvowinbd handles your personal information.

By using our website or app, you agree to this Privacy Policy. If you do not agree with any part of it, please refrain from using shuvowinbd.

This Privacy Policy of shuvowinbd Terms & Conditionsoperates as part of. Reading both documents together will give you a complete understanding of our services.

Shuvowinbd collects two types of data — information you provide directly, and information collected automatically as you use the site.

Information You Provide Directly:

• Full name, date of birth, and gender
• Mobile number and email address (where applicable)
• National ID number (for KYC verification)
• Payment details such as Mobile Pay / Nagad / Rocket number
• Username and password created at registration (encrypted)

Automatically Collected Information:

• IP address and device type
• Browser information and operating system
• Time spent on the site and which pages you visited
• Gaming history & transaction records
• Cookies and location data (with your permission)

Shuvowinbd uses your information for the following purposes:

Shuvowinbd will never send you marketing emails or SMS without your consent. We act based on whether you opted in to promotional communications at the time of registration, and you may withdraw that consent at any time.

Shuvowinbd does not sell, rent, or otherwise transfer your personal data to any third party. Data may only be shared in the limited circumstances outlined below:

• Service Provider Partners: Payment processors (such as Mobile Pay, Nagad), technology partners, or hosting providers — all of whom operate on behalf of Shuvowinbd and are bound by strict confidentiality agreements.
• Legal Obligations: To comply with legal requests from Bangladeshi government authorities or regulatory bodies.
• Fraud Prevention: To assist in the investigation of suspicious or unlawful activity.
• Business Changes: If Shuvowinbd undergoes a merger or acquisition, your data may be transferred to the new owner — however, you will be notified in advance.

Beyond the cases listed above, shuvowinbd will not share your information with anyone without your consent. This commitment is a core principle of shuvowinbd.

Shuvowinbd uses cookies — small data files stored in your browser that help personalize and streamline your gaming experience.

Types of Cookies We Use:

• Essential Cookies: Required for the site to function properly. These cannot be disabled as they are essential for login sessions and security.
• Functional Cookies: Remembers your language preference, game settings, and personalized experience.
• Analytics Cookies: To analyze which parts of the site are used most. This does not reveal your identity.
• Marketing Cookies: Used to show offers tailored to your preferences. You can disable this through your browser settings.

Most browsers accept cookies by default. You can manage cookie settings in your browser, though disabling certain cookies may affect some features on shuvowinbd.

Shuvowinbd follows industry-standard technologies and practices to keep your information secure. Here is a brief overview of our security framework:

• SSL/TLS Encryption: All data transmitted between your browser and our servers travels through encrypted channels.
• Password Hashing: Your password is never stored directly — it is transformed and stored using a strong hashing algorithm.
• Two-Factor Authentication (2FA): You can enable two-factor authentication on your account for an extra layer of security.
• Data Center Security: shuvowinbd servers are hosted in secure data centers accessible only to authorized personnel.
• Regular Security Audits: Third-party security experts regularly audit shuvowinbd's systems to identify and address vulnerabilities.
• Failed Login Restrictions: After a set number of failed login attempts, the account is temporarily locked.

Shuvowinbd retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: For a minimum of 5 years while the account is active and after closure (for legal compliance).
• Transaction Records: A minimum of 5 years, in compliance with financial regulations.
• Gaming History: Up to 2 years after account closure.
• Cookie Data: Typically expires within 30 days to 1 year.
• Support Chat & Email: Up to 1 year after the issue is resolved.

Once the retention period ends, Shuvowinbd securely and permanently deletes or anonymizes your data.

As a Shuvowinbd member, you have the following rights regarding your personal information:

Shuvowinbd strictly does not serve anyone under the age of 18. Our platform is intended for adults only.

• Age is verified at the time of registration. Providing false information will result in immediate account termination.
• Shuvowinbd does not knowingly collect or store personal data from minors.
• If a child or minor has registered by mistake, a parent or guardian can notify us and we will delete the account.
• Our marketing materials are never directed at minors.

Parents and guardians should monitor their children's online activity and contact Shuvowinbd immediately if misuse is suspected.

Shuvowinbd may update this Privacy Policy from time to time. For any significant changes, we will:

• A notice will be displayed on the website's main page.
• Registered members will be notified by email or SMS.
• We will update the "Last Updated" date at the top of this page.

Continued use of Shuvowinbd after any updates constitutes acceptance of the revised policy. We recommend checking this page regularly.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to shuvowinbd:

• Email: support@shuvowinbd.net
• Live Chat: Reach us directly via the chat button at the bottom of any page on the site.
• Help Center: Visit the Help Center

We typically respond within 1–3 business days. For urgent matters, live chat is the fastest option.